Platform Security

Our approach to protecting the Utilex Prime digital environment.

This page describes the security controls for our Website (utilexprime.com). Customer production deployments of Utilex Prime operate under separate security controls and deployment-specific configurations tailored to utility operational requirements.

1. Website Hosting Security

Utilexprime.com is hosted in a secure, enterprise-grade environment. We enforce HTTPS globally to ensure that all communication between your browser and our servers is encrypted. We utilize industry-standard TLS (Transport Layer Security) for all data in transit.

2. Access Controls

Administrative access to the Website's backend and content management systems is strictly limited to authorized personnel. We employ robust authentication protections, including multi-factor authentication (MFA), for all administrative and developer-level accounts that manage the Website infrastructure.

3. Data Transmission Protection

All information provided through our contact forms or demo requests is transmitted over encrypted communication channels. Our environment is configured to block non-secure protocols and older, vulnerable versions of TLS.

4. Application Security Controls

We implement multiple layers of application-level security, including:

  • Content Security Policy (CSP): To mitigate cross-site scripting (XSS) and data injection attacks.
  • Secure Headers: We enforce strict security headers, including HSTS, X-Frame-Options, and X-Content-Type-Options.
  • Input Validation: All data transmitted through web forms is rigorously validated and sanitized to prevent injection attacks and other common web vulnerabilities.

5. Monitoring and Threat Detection

We continuously monitor our Website infrastructure for unauthorized access attempts, system anomalies, and abuse patterns. Log monitoring and automated threat detection allow us to respond proactively to potential security events.

6. Responsible Disclosure

Security is a continuous process. If you believe you have discovered a security vulnerability related to utilexprime.com, we encourage you to disclose it to us in a responsible manner. Please contact our security team at:

security@utilexprime.com

7. Product Security Note

For information regarding the security of the Utilex Prime enterprise platform deployments, including on-premise and private cloud configurations, please consult your technical documentation or contact your account representative. Our platform security controls are aligned with industry-standard security principles for mission-critical infrastructure.